Privacy Policy

Accounts are for parents and legal guardians age 18 or older. Our site is meant for parents, not children. When you sign the waiver you confirm you are the player’s parent or legal guardian. We do not knowingly collect personal information directly from children under 13. If you think a child gave us information directly, email us and we will delete it.

Parent/guardian contact

ExamplesName, email, mobile phone

WhyBookings, confirmations, and reaching you about schedule changes or your child

Account sign-in

ExamplesYour email and password, handled by our sign-in provider (we never see your password)

WhySigning you in securely

Player information

ExamplesName, grade, birth year (optional), skill level, and for 10th graders a height confirmation

WhyPlacing players in the right group

Health and safety notes

ExamplesAnything you tell us in the player notes box, such as allergies, injuries or medical conditions

WhyKeeping your child safe and responding in an emergency

Waiver and consent records

ExamplesSigned waiver, typed signature, date and time, photo/video choice, the IP address and browser used to sign, and a copy of your contact details and each player’s details and notes as they were when you signed

WhyLegal records and honoring your choices

Bookings and payment

ExamplesSessions booked, amounts owed and paid, how you paid, make-up credits and account credit

WhyBilling, credits, refunds

Participation and rewards

ExamplesAttendance, B-Bucks earned and spent, prize requests, free-trial use, and the coach’s own notes on a player’s progress

WhyRunning sessions and the rewards program

Messages

ExamplesEmails, texts and voicemails you send us, and a record of the automatic emails we send you

WhyAnswering questions and support

Basic site data

ExamplesIP address and browser type, in the standard logs kept by our hosting and sign-in providers

WhyKeeping the site working and secure

We do not take card numbers on our website. You pay at your first session by cash, Venmo or card, and we never store your card number. If we add online payment later, cards will be entered on our payment processor’s secure page and we still will not see or store your full card number.

Medical notes are used for your child’s safety during our programs. In your account they are seen only by you and the B-Elite coach and, in an emergency, shared with EMS, medical providers or the facility as needed. A copy of the notes as they were when you signed is kept with your signed waiver. We do not share them for any other purpose. If anything changes, update the player’s notes in your account before your next booking; the site will then ask you to sign the waiver again so our record is current.

Players earn B-Bucks, our rewards points. Our homepage shows a leaderboard of top earners with each player’s first name, last initial and points only. A player is listed only if their family has an account and did not decline photo/video consent, and you can hide your player at any time with one tap in My Account.

We share information only with:

• Service providers that run our business: our website and booking system (hosted on Vercel, data stored with Turso), account sign-in (Clerk), email and phone (Google Workspace and Google Voice), and, if we turn on online card payments, our payment processor (Stripe). They may use your information only to provide their service to us.
• Linton Hall School / Benedictine Sisters of Virginia, our facility host, only when needed for safety, incident reports or facility rules (for example, a roster or an injury report).
• Our insurer, only if a claim or incident report requires it.
• Emergency responders, when your child needs care.
• Authorities, when the law requires it, or to report suspected child abuse as we are required to.

We never sell or rent personal information or share it for advertising.

We post photos or video of a player only if a parent opted in on the waiver. You can change your choice by signing the waiver again in your account, or withdraw consent anytime by email. We will stop using new images and remove posts we control within a reasonable time.

Our site uses only the cookies needed to run it: the ones that keep you signed in (set by our sign-in provider) and, if we turn on online payment, the ones our payment processor uses on its own checkout page. We do not use analytics, advertising or cross-site tracking cookies.

• Account, booking, payment and rewards records: while your account is open, then until you ask us to delete them. We review and remove old records by hand; the website does not delete them automatically.
• Health and safety notes: on your player’s profile until you change or remove them or ask us to delete them. The copy saved with a signed waiver is kept as long as that waiver.
• Signed waivers and incident reports: kept until at least 2 years after the child turns 18, because injury claims involving minors can be brought after they reach adulthood. They are kept even if you close your account.

We protect our admin area with a strong password and sign-in limits, use two-step verification on our business email account, and use encrypted connections and limited access. Full player records can be seen only by the B-Elite coach, and by you for your own family when you are signed in. The one exception is the B-Bucks leaderboard described above. No system is perfectly secure. If a breach affects your information, we will notify you as Virginia law requires.

You can see and update most of your information yourself in My Account: your name and phone, each player’s details and medical notes, your signed waivers, your photo/video choice (by signing the waiver again) and whether your player appears on the leaderboard. You can change your email or password from the account menu. To have your or your child’s information deleted, or for anything you can’t change yourself, email info@belitehoops.com and we will respond within 30 days. We may keep waiver, incident and payment records the law or our insurer requires.

We do not send marketing emails or texts today. If that changes, they will be optional and you will be able to opt out.

We will post updates here with a new effective date. For a material change we will email account holders.

B-Elite Basketball Training LLC · info@belitehoops.com · (571) 513-4406